Member Profile

Carol Smalley

entrepreneur/editor/trainer/writer, Carol Parenzan Smalley
Saint Johnsville, NY, USA
Member Since: 09/15/2006
Status: Contributor
Website
About Me:
I am an entrepreneur, educator, and innovator. I am the former managing editor of several international business Web sites: CRMGuru.com. searchCRM.com, searchCIO.com, and ConferZone.com. I am the online instructor for "Creating a Successful Business Plan," offered through Thomson Learning's consortium of over 1400 colleges and universities around the world. I am a professional presenter, motivational speaker, and trainer. Additionally, I am a published author and photographer, currently working on her sixteenth book.

Industry: Arts & Entertainment
Size of Business: 1 - 10 employees
Years in Business: 11-25 years

Affiliations:
Thomson Learning

Business Interests:
business plans, international business

Total Guide Views

4 4 4 4
Overall Rating: N/A
Guides Written: 8
Comments Posted: 0
Comments Received: 0
Favorite Guides: 0

Guides I've Written

  1. Sales Negotiation Strategies and Techniques


    Look to build long-term relations but be prepared to walk away.
    Guide Rating: 9.3 out of 10. Saved by 0 people.

  2. Cross-Selling and Up-Selling Your Products and Services


    Maximize every sales encounter to increase your bottom line
    Guide Rating: 9.1 out of 10. Saved by 3 people.

  3. Coping with Seasonal Sales Swings


    Strategies to help your business survive the ups and downs
    Guide Rating: 9.0 out of 10. Saved by 1 person.

  4. Using Mystery Shopping Techniques


    Hiring secret shoppers can improve your customer service and more
    Guide Rating: 9.0 out of 10. Saved by 1 person.

  5. Building Sales with Telemarketing


    Pick up the phone to promote your goods and services
    Guide Rating: 8.0 out of 10. Saved by 1 person.

  6. Easy Sales-Boosting Techniques


    Ka-ching! Ka-ching! Make the cash register ring!
    Guide Rating: 7.9 out of 10. Saved by 0 people.

  7. Locating Great Trade Shows


    Pick the right opportunity for sales and networking
    Guide Rating: 7.0 out of 10. Saved by 1 person.

  8. Creating Great Presentations


    Focus on content, design and delivery for a winning presentation
    Guide Rating: 6.1 out of 10. Saved by 0 people.

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My Favorite Guides

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